Frequently Asked Questions
Product FAQ's
What product would you recommend for driveways?
We would recommend using any of our Cobble Paving Ranges for driveways, house surrounds, courtyards, and garden edging.
What product would you recommend for patios and pools?
We would recommend using any of our Flagstone Paving Ranges, some of which come with matching bullnoses.
Can underfloor heating be used with your stone flooring?
Yes, our Flagstones can be used in conjunction with underfloor heating and they retain the heat extremely well due to their thickness.
What colour are your products available in?
Our products are available in a wide range of colours to suit almost any design and style.
Are you able to make custom size products and colours?
We generally do not make custom products and sizes but have a chat to us and maybe we can assist.
Flagstone FAQ’s
Can you use flagstones indoors and outdoors?
Yes, our whole range of flagstones can be used both indoors and outdoors.
What is the thickness of your flagstone pavers?
Our flagstones are available in different thickness ranging from 25mm to 55mm depending on the range and size.
How do I replace a broken flagstone in my existing flooring?
Cladding FAQ’s
What is the thickness of your cladding pavers?
Our cladding thickness very much depends on the range you are looking at and each piece of cladding varies in thickness, in order to create a natural look.
Can you use your cladding indoors and outdoors?
Yes, our whole range of cladding can be used both indoors and outdoors.
Cobble FAQ’s
What is the thickness of your cobble pavers?
Our cobble pavers are 55mm in thickness apart from our Country Cobble Range which has a thickness of 50mm
Maintenance and Installation
How do you clean and maintain your products?
How do I remove stains from my products?
We would recommend contacting a professional cleaning and sealing company such as The Sealing Co. on 083 700 1692 or email irene@thesealingcompany.co.za
Can I seal your products myself?
Yes, you can seal the products yourself, however we would recommend using a professional cleaning and sealing company and would recommend contacting:
The Sealing Company on 083 700 1692 or irene@thesealingcompany.co.za
Do you have to seal your products?
Yes, we recommend that all our products be sealed in order to protect them and increase their lifespan
Do you sell sealant for your products?
Yes, we sell a range of different types of sealants for our products
Do you provide an installation service for your products?
Unfortunately we do not offer an installation service as we are purely a manufacturing company.
Can I install your product myself?
Yes, you can install the products yourself, however we would recommend using a professional and reputable installation company.
Can you recommend a fitter / builder to install my flagstones?
We can provide you with a list of recommended installers, please contact reception info@creativestone.co.za
